{"id":20943,"date":"2024-04-01T11:39:55","date_gmt":"2024-04-01T09:39:55","guid":{"rendered":"https:\/\/behumax.com\/?page_id=20943"},"modified":"2026-05-25T10:50:54","modified_gmt":"2026-05-25T08:50:54","slug":"atencion-al-cliente","status":"publish","type":"page","link":"https:\/\/behumax.com\/pt\/atencion-al-cliente\/","title":{"rendered":"Servi\u00e7o ao cliente"},"content":{"rendered":"<section class=\"section dark\" id=\"section_1433661842\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1789814992\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1789814992 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-1858960505\">\n\n\n\t<div id=\"col-621831861\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3261897116\" class=\"text\">\n\t\t\n\n<h1 class=\"uppercase\"><span class=\"ez-toc-section\" id=\"Atencion_al_cliente\"><\/span><strong>Servi\u00e7o ao cliente<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h1>\n\t\t\n<style>\n#text-3261897116 {\n  font-size: 1.85rem;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1433661842 {\n  padding-top: 8px;\n  padding-bottom: 8px;\n  background-color: #03394e;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1029366079\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-large\"  id=\"row-108388211\">\n\n\n\t<div id=\"col-1510160562\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/customer-service-line.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/customer-service-line.png 120w, https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/customer-service-line-100x100.png 100w, https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/customer-service-line-60x60.png 60w, https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/customer-service-line-90x90.png 90w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h2><span class=\"ez-toc-section\" id=\"Asistencia_tecnica\"><\/span><a href=\"https:\/\/behumax.com\/pt\/sat-behumax\/\">Assist\u00eancia t\u00e9cnica<\/a><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Processe a sua garantia diretamente a partir do formul\u00e1rio.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-812210471\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/archive-line-2.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/archive-line-2.png 120w, https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/archive-line-2-100x100.png 100w, https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/archive-line-2-60x60.png 60w, https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/archive-line-2-90x90.png 90w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h2><span class=\"ez-toc-section\" id=\"Pide_repuestos\"><\/span><a href=\"https:\/\/behumax.com\/pt\/solicitar-repuestos\/\">Encomendar pe\u00e7as sobresselentes<\/a><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Se necessitar de uma pe\u00e7a sobresselente para qualquer um dos nossos produtos, contacte-nos sem compromisso.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-712560190\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 50px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/arrow-go-back-line.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/arrow-go-back-line.png 120w, https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/arrow-go-back-line-100x100.png 100w, https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/arrow-go-back-line-60x60.png 60w, https:\/\/behumax.com\/wp-content\/uploads\/2022\/04\/arrow-go-back-line-90x90.png 90w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h2><span class=\"ez-toc-section\" id=\"Atencion_al_Cliente\"><\/span><a href=\"https:\/\/behumax.com\/pt\/atencion-al-cliente\/\">Servi\u00e7o ao cliente<\/a><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Se precisar de informa\u00e7\u00f5es sobre uma encomenda ou quiser fazer uma devolu\u00e7\u00e3o, a equipa tratar\u00e1 de tudo.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1029366079 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n@media (min-width:550px) {\n  #section_1029366079 {\n    padding-top: 28px;\n    padding-bottom: 28px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_576537476\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-equal align-center row-box-shadow-3 row-box-shadow-2-hover\"  id=\"row-2061876775\">\n\n\n\t<div id=\"col-1920082589\" class=\"col medium-4 small-12 large-4\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-2000094325\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2000094325 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h2><span class=\"ez-toc-section\" id=\"Antes_de\"><\/span><span style=\"font-size: 34.56px;\"><b><span style=\"color: #00aae7;\">Anteriormente<\/span> de <\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"realizar_el_pedido\"><\/span><span style=\"font-size: 34.56px;\"><b>fazer <\/b><\/span><span style=\"font-size: 34.56px;\"><b>a ordem<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-866567917\" class=\"accordion-item\">\n\t\t<a id=\"accordion-866567917-label\" class=\"accordion-title plain\" href=\"#accordion-item-quiero-informacion-de-un-art\u00edculo\" aria-expanded=\"false\" aria-controls=\"accordion-866567917-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Pretendo obter informa\u00e7\u00f5es sobre um artigo<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-866567917-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-866567917-label\">\n\t\t\t\n\n<p>Se necessitar de informa\u00e7\u00f5es detalhadas sobre um produto, encontrar\u00e1 n\u00e3o s\u00f3 a sua descri\u00e7\u00e3o em cada p\u00e1gina, mas tamb\u00e9m as suas especifica\u00e7\u00f5es t\u00e9cnicas na parte inferior, juntamente com uma compara\u00e7\u00e3o entre v\u00e1rios modelos. Al\u00e9m disso, pode contactar os nossos especialistas em tempo real atrav\u00e9s do WhatsApp para responder a quaisquer perguntas que possa ter.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4233671565\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4233671565-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfc\u00f3mo-realizar-un-pedido?\" aria-expanded=\"false\" aria-controls=\"accordion-4233671565-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Como efetuar uma encomenda?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4233671565-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4233671565-label\">\n\t\t\t\n\n<p>Para efetuar uma encomenda, basta adicionar os produtos que pretende ao seu carrinho de compras a partir da p\u00e1gina do produto. Uma vez feito isso, clique no \u00edcone do carrinho de compras no canto superior direito do ecr\u00e3, preencha os seus dados de envio e escolha o m\u00e9todo de pagamento que mais lhe conv\u00e9m.<\/p>\n<p>Se precisar de mais orienta\u00e7\u00f5es sobre <a href=\"https:\/\/behumax.com\/pt\/como-realizar-un-pedido\/\">como efetuar uma encomenda,<\/a> pode consultar esta liga\u00e7\u00e3o para mais informa\u00e7\u00f5es.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2645116781\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2645116781-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfcu\u00e1les-son-los-plazos-de-entregas?\" aria-expanded=\"false\" aria-controls=\"accordion-2645116781-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quais s\u00e3o os prazos de entrega?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2645116781-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2645116781-label\">\n\t\t\t\n\n<p>Os prazos de entrega dos nossos produtos variam entre 24 e 72 horas \u00fateis para os artigos mais pequenos e 3 a 5 dias \u00fateis para os artigos maiores, de segunda a sexta-feira, desde que existam em stock. Para os produtos com elevada procura, fornecemos uma data de envio estimada na p\u00e1gina do produto.<\/p>\n<p>Uma vez expedida a encomenda, as empresas de transporte enviar\u00e3o uma mensagem de correio eletr\u00f3nico com o n\u00famero de seguimento e a liga\u00e7\u00e3o correspondente. \u00c9 importante verificar a pasta de spam ou lixo eletr\u00f3nico do seu e-mail, uma vez que estes e-mails s\u00e3o autom\u00e1ticos.<\/p>\n<p>O hor\u00e1rio de entrega das empresas de transporte \u00e9 das 9:00 \u00e0s 19:00 horas, de segunda a sexta-feira. N\u00e3o se esque\u00e7a de examinar cuidadosamente as encomendas e, se detetar algum dano ou avaria na caixa, \u00e9 aconselh\u00e1vel rejeit\u00e1-la ou deixar uma nota sobre o facto na guia de remessa.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-872852369\" class=\"accordion-item\">\n\t\t<a id=\"accordion-872852369-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfcu\u00e1les-son-los-gastos-de-env\u00edos?\" aria-expanded=\"false\" aria-controls=\"accordion-872852369-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quais s\u00e3o os custos de envio?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-872852369-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-872852369-label\">\n\t\t\t\n\n<p>Enviamos gratuitamente para Espanha e Portugal Peninsular. No entanto, para os envios para as Ilhas Baleares, ser\u00e1 aplicado um custo adicional que dever\u00e1 ser pago em numer\u00e1rio \u00e0 transportadora no momento da entrega. Este custo adicional varia em fun\u00e7\u00e3o das dimens\u00f5es e do peso da encomenda.<\/p>\n<p>Infelizmente, n\u00e3o efectuamos atualmente envios para as Ilhas Can\u00e1rias e as Ilhas C\u00edes, mas esperamos poder oferecer este servi\u00e7o muito em breve. Se tiver mais alguma quest\u00e3o,<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2556373338\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2556373338-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00bfcu\u00e1les-son-los-m\u00e9todos-de-pago-disponibles?\" aria-expanded=\"false\" aria-controls=\"accordion-2556373338-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quais s\u00e3o os m\u00e9todos de pagamento dispon\u00edveis?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2556373338-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2556373338-label\">\n\t\t\t\n\n<p>Oferecemos uma variedade de m\u00e9todos de pagamento para sua conveni\u00eancia, incluindo cart\u00e3o banc\u00e1rio, Bizum, PayPal, transfer\u00eancia banc\u00e1ria e tamb\u00e9m colaboramos com a empresa financeira Sequra.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-1193758390\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1193758390 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1920082589 > .col-inner {\n  padding: 0px 12px 0px 12px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-941763579\" class=\"col medium-4 small-12 large-4\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-1833759635\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1833759635 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h2><span class=\"ez-toc-section\" id=\"Mi_pedido_online\"><\/span><span style=\"font-size: 34.56px;\"><b><span style=\"color: #00aae7;\">A minha encomenda online<\/span><\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"se_encuentra_en_curso\"><\/span><span style=\"font-size: 34.56px;\"><b>est\u00e1 em curso<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2539734186\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2539734186-label\" class=\"accordion-title plain\" href=\"#accordion-item-consulta-el-estado-de-tu-env\u00edo\" aria-expanded=\"false\" aria-controls=\"accordion-2539734186-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Verificar o estado do seu envio<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2539734186-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2539734186-label\">\n\t\t\t\n\n<p>Ap\u00f3s a compra, receber\u00e1 a sua confirma\u00e7\u00e3o de compra, bem como o bilhete de encomenda, que \u00e9 v\u00e1lido como garantia.<\/p>\n<p>Assim que a prepara\u00e7\u00e3o come\u00e7ar no nosso armaz\u00e9m, receber\u00e1 um e-mail com o n\u00famero de seguimento.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Estados_del_pedido\"><\/span><strong>Estado da encomenda<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Quando faz uma encomenda \u00e0 Behumax, poder\u00e1 seguir a sua encomenda a partir do momento em que a empresa de transportes recolhe a encomenda no nosso armaz\u00e9m. A pr\u00f3pria empresa de transporte enviar-lhe-\u00e1 um e-mail com o n\u00famero de seguimento e o link, caso contr\u00e1rio, contacte-nos e n\u00f3s fornec\u00ea-lo-emos, via e-mail para clientesehumax.com ou what'sapp. De seguida vamos explicar um pouco o que significam os estados das encomendas.<\/p>\n<p><strong>Processamento:&nbsp;<\/strong>A encomenda foi aceite pela Behumax e o pagamento foi efectuado com sucesso.<\/p>\n<p><strong>Conclu\u00eddo:<\/strong>&nbsp;Encontra-se na delega\u00e7\u00e3o de transportes da sua cidade, pelo que dever\u00e1 ser entregue muito em breve. (A menos que esteja em pr\u00e9-venda, nesse caso ser\u00e1 expedido a partir da data indicada na p\u00e1gina do produto.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1188221328\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1188221328-label\" class=\"accordion-title plain\" href=\"#accordion-item-cancelaciones\" aria-expanded=\"false\" aria-controls=\"accordion-1188221328-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cancelamentos<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1188221328-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1188221328-label\">\n\t\t\t\n\n<p>Se efectuou uma encomenda na nossa loja online, tem a possibilidade de a anular de forma r\u00e1pida e c\u00f3moda, desde que ainda n\u00e3o tenha sido expedida.<\/p>\n<p>Para anular a sua encomenda, basta contactar a nossa equipa de log\u00edstica o mais rapidamente poss\u00edvel, enviando um e-mail para<a href=\"mailto:clientes@behumax.com\"> clientes@behumax.com<\/a>. Teremos todo o gosto em ajud\u00e1-lo.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3500175382\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3500175382-label\" class=\"accordion-title plain\" href=\"#accordion-item-facturaci\u00f3n\" aria-expanded=\"false\" aria-controls=\"accordion-3500175382-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Fatura\u00e7\u00e3o<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3500175382-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3500175382-label\">\n\t\t\t\n\n<p>Uma vez conclu\u00edda a encomenda, receber\u00e1 automaticamente um e-mail com a fatura da encomenda anexada em formato PDF. \u00c9 essencial t\u00ea-la sempre \u00e0 m\u00e3o, pois ser\u00e1 necess\u00e1ria para ativar a garantia.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2990143887\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2990143887-label\" class=\"accordion-title plain\" href=\"#accordion-item-informaci\u00f3n-sobre-la-garant\u00eda\" aria-expanded=\"false\" aria-controls=\"accordion-2990143887-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Informa\u00e7\u00f5es sobre a garantia<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2990143887-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2990143887-label\">\n\t\t\t\n\n<p>A garantia atual do produto \u00e9 de 3 anos. No entanto, para os produtos adquiridos antes de 1 de janeiro de 2022, a garantia continua a ser de 2 anos.<\/p>\n<p>Se tiver um defeito de fabrico, pode processar a sua garantia em <a href=\"mailto:info@behumax.com\">info@behumax.com<\/a>. Encarregar-nos-emos da recolha e da repara\u00e7\u00e3o do produto para que possa voltar a usufruir dele em sua casa o mais rapidamente poss\u00edvel.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-2034693271\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2034693271 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-941763579 > .col-inner {\n  padding: 0px 12px 0px 12px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1966770858\" class=\"col medium-4 small-12 large-4\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-453473355\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-453473355 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h2><span class=\"ez-toc-section\" id=\"Ya_tengo\"><\/span><span style=\"font-size: 34.56px;\"><b><span style=\"color: #00aae7;\">J\u00e1 tenho<\/span><\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"mi_articulo_de_Behumax\"><\/span><span style=\"font-size: 34.56px;\"><b>o meu artigo Behumax<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-260159089\" class=\"accordion-item\">\n\t\t<a id=\"accordion-260159089-label\" class=\"accordion-title plain\" href=\"#accordion-item-asistencia-t\u00e9cnica\" aria-expanded=\"false\" aria-controls=\"accordion-260159089-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Assist\u00eancia t\u00e9cnica<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-260159089-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-260159089-label\">\n\t\t\t\n\n<p>Queremos que se sinta seguro e apoiado durante todo o processo de assist\u00eancia. \u00c9 por isso que lhe oferecemos uma garantia de 3 anos, durante a qual pode facilmente solicitar a um dos nossos t\u00e9cnicos que verifique o seu produto e efectue o processo de assist\u00eancia.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%C2%BFComo_funciona_el_proceso\"><\/span>Como \u00e9 que o processo funciona?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Quando solicita assist\u00eancia t\u00e9cnica atrav\u00e9s da nossa sec\u00e7\u00e3o de assist\u00eancia t\u00e9cnica ou por correio eletr\u00f3nico em <a href=\"mailto:sat@behumax.com\">sat@behumax.com<\/a>, Se o seu produto estiver ao abrigo da garantia, e se o seu produto estiver dentro do per\u00edodo de garantia, a Behumax gui\u00e1-lo-\u00e1 em cada passo do processo atrav\u00e9s de comunica\u00e7\u00f5es por correio eletr\u00f3nico.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Estos_son_los_pasos\"><\/span>Eis os passos a seguir:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Rece\u00e7\u00e3o do produto no nosso Servi\u00e7o de Assist\u00eancia T\u00e9cnica (SAT).<\/li>\n<li>Repara\u00e7\u00e3o do produto pelos nossos especialistas.<\/li>\n<li>Prepara\u00e7\u00e3o da expedi\u00e7\u00e3o do produto reparado.<\/li>\n<li>Entrega do produto \u00e0 ag\u00eancia de transporte para que possa ser devolvido ao seu domic\u00edlio, pronto para que possa continuar a usufruir dele.<\/li>\n<\/ol>\n<p>Este processo pode demorar cerca de 20 dias a ser conclu\u00eddo, mas mant\u00ea-lo-emos sempre informado por correio eletr\u00f3nico.<\/p>\n<p>Se precisar de nos contactar em qualquer altura, pode faz\u00ea-lo atrav\u00e9s do formul\u00e1rio de contacto no nosso s\u00edtio Web ou enviando-nos uma mensagem de correio eletr\u00f3nico para <a href=\"mailto:sat@tehumax.com\">sat@tehumax.com<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"%C2%BFCual_es_el_plazo_de_reparacion\"><\/span>Qual \u00e9 o tempo de repara\u00e7\u00e3o?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Comprometemo-nos a concluir a repara\u00e7\u00e3o no prazo de 20 dias. Al\u00e9m disso, se precisar de fazer altera\u00e7\u00f5es ao endere\u00e7o de recolha ou de entrega do produto em repara\u00e7\u00e3o, pode tamb\u00e9m contactar-nos atrav\u00e9s do formul\u00e1rio de contacto ou enviando um e-mail para satbehumax.com.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3091876776\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3091876776-label\" class=\"accordion-title plain\" href=\"#accordion-item-repuestos\" aria-expanded=\"false\" aria-controls=\"accordion-3091876776-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Pe\u00e7as de substitui\u00e7\u00e3o<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3091876776-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3091876776-label\">\n\t\t\t\n\n<p>Para encomendar uma pe\u00e7a sobresselente, pode aceder \u00e0 sec\u00e7\u00e3o espec\u00edfica do nosso s\u00edtio Web para este efeito. Basta indicar com exatid\u00e3o a pe\u00e7a sobressalente de que necessita.<\/p>\n<p>Em alternativa, pode tamb\u00e9m contactar diretamente a nossa equipa de apoio enviando uma mensagem de correio eletr\u00f3nico para <a href=\"mailto:sat@behumax.com\">sat@behumax.com<\/a>. Estamos aqui para o ajudar em tudo o que precisar.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2177835468\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2177835468-label\" class=\"accordion-title plain\" href=\"#accordion-item-devoluciones\" aria-expanded=\"false\" aria-controls=\"accordion-2177835468-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Devolu\u00e7\u00f5es<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2177835468-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2177835468-label\">\n\t\t\t\n\n<h2><span class=\"ez-toc-section\" id=\"Politica_de_Devolucion\"><\/span>Pol\u00edtica de devolu\u00e7\u00e3o<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Na Behumax, estamos plenamente confiantes na qualidade dos nossos produtos. No entanto, se por qualquer raz\u00e3o n\u00e3o ficar satisfeito ou mudar de ideias, oferecemos-lhe 14 dias para devolver a sua compra.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Pasos_para_Solicitar_la_Devolucion\"><\/span>Passos para solicitar um reembolso<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>\n<p><strong>Contacto connosco<\/strong>Para iniciar o processo de devolu\u00e7\u00e3o, contacte a nossa equipa atrav\u00e9s do e-mail <a href=\"mailto:clientes@behumax.com\" target=\"_new\" rel=\"noopener\">clientes@behumax.com<\/a>. O servi\u00e7o fornecer-lhe-\u00e1 instru\u00e7\u00f5es claras sobre a forma de proceder.<\/p>\n<\/li>\n<li>\n<p><strong>Prepara o produto para a recolha<\/strong>N\u00e3o se esque\u00e7a de embrulhar o produto com todos os seus acess\u00f3rios e na sua caixa original. \u00c9 importante que a devolu\u00e7\u00e3o seja efectuada nas mesmas condi\u00e7\u00f5es em que recebeu o produto. Receber\u00e1 uma etiqueta de identifica\u00e7\u00e3o por correio eletr\u00f3nico, que dever\u00e1 colocar no exterior da caixa. Se preferir recorrer a uma ag\u00eancia de transportes espec\u00edfica, pode gerir este procedimento voc\u00ea mesmo e enviar a encomenda para as nossas instala\u00e7\u00f5es.<\/p>\n<\/li>\n<li>\n<p><strong>Cole\u00e7\u00e3o de produtos<\/strong>Assim que os nossos colegas da log\u00edstica confirmarem que tudo est\u00e1 em ordem, a ag\u00eancia de transportes entrar\u00e1 em contacto consigo num prazo m\u00e1ximo de 24 horas para coordenar a recolha no seu domic\u00edlio. Ser\u00e1 informado da data e da hora da recolha.<\/p>\n<\/li>\n<li>\n<p><strong>Reembolso<\/strong>Assim que o produto chegar \u00e0s nossas instala\u00e7\u00f5es, procederemos ao reembolso da sua encomenda, deduzindo apenas o custo dos servi\u00e7os de envio.<\/p>\n<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Consulta_Nuestra_Politica_de_Devoluciones_Completa\"><\/span><strong>Ver a nossa pol\u00edtica de devolu\u00e7\u00f5es completa<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Para mais informa\u00e7\u00f5es sobre a nossa pol\u00edtica de devolu\u00e7\u00e3o, convidamo-lo a consultar os termos e condi\u00e7\u00f5es gerais da Behumax na seguinte liga\u00e7\u00e3o: <a href=\"https:\/\/behumax.com\/pt\/terminos-y-condiciones-generales\/\" target=\"_new\" rel=\"noopener\">Termos e condi\u00e7\u00f5es gerais da Behumax<\/a>.<\/p>\n<p>Comprometemo-nos a garantir a sua satisfa\u00e7\u00e3o e a facilitar o processo de devolu\u00e7\u00e3o, se necess\u00e1rio. Se tiver alguma d\u00favida ou precisar de mais informa\u00e7\u00f5es, n\u00e3o hesite em contactar-nos.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3177077914\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3177077914-label\" class=\"accordion-title plain\" href=\"#accordion-item-he-recibido-mi-pedido-da\u00f1ado\" aria-expanded=\"false\" aria-controls=\"accordion-3177077914-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Recebi a minha encomenda danificada<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3177077914-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3177077914-label\">\n\t\t\t\n\n<p>Se receber a sua encomenda com sinais de danos ou de rutura, recomendamos vivamente que verifique cuidadosamente a embalagem antes de aceitar a entrega. Se detetar algum problema, \u00e9 importante que o indique claramente na nota de entrega.<\/p>\n<p>Al\u00e9m disso, pedimos-lhe que nos contacte imediatamente, de prefer\u00eancia no prazo de 24-48 horas, enviando uma mensagem de correio eletr\u00f3nico para <a href=\"mailto:clientes@behumax.com\" target=\"_new\" rel=\"noopener\">clientes@behumax.com<\/a>. Teremos todo o gosto em ajud\u00e1-lo a resolver qualquer problema relacionado com a sua encomenda.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3033218842\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3033218842-label\" class=\"accordion-title plain\" href=\"#accordion-item-he-recibido-mi-pedido-y-no-funciona\" aria-expanded=\"false\" aria-controls=\"accordion-3033218842-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Recebi a minha encomenda e n\u00e3o est\u00e1 a funcionar<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3033218842-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3033218842-label\">\n\t\t\t\n\n<p>Pode solicitar uma troca ou devolu\u00e7\u00e3o do seu dispositivo <strong>nos primeiros 14 dias<\/strong> ap\u00f3s a entrega, em caso de mau funcionamento do produto. Para dar in\u00edcio a este processo, contacte-nos atrav\u00e9s do formul\u00e1rio de assist\u00eancia t\u00e9cnica no nosso s\u00edtio Web ou envie uma mensagem de correio eletr\u00f3nico para <a href=\"mailto:sat@behumax.com\" target=\"_new\" rel=\"noopener\">sat@behumax.com<\/a>.<\/p>\n<p>A nossa equipa de apoio ao cliente ter\u00e1 todo o prazer em ajud\u00e1-lo e em fornecer-lhe as instru\u00e7\u00f5es necess\u00e1rias para proceder \u00e0 devolu\u00e7\u00e3o ou \u00e0 troca do seu produto.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-81262926\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-81262926 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1966770858 > .col-inner {\n  padding: 0px 12px 0px 12px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_576537476 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1695544346\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-equal align-center\"  id=\"row-1981349010\">\n\n\n\t<div id=\"col-425533704\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-63568803\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-63568803 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h2><span class=\"ez-toc-section\" id=\"%C2%BFTienes_alguna_otra_duda_en_la_que_podamos_ayudarte\"><\/span><span style=\"color: #00aae7;\"><span style=\"font-size: 34.56px;\"><b>Tem mais alguma pergunta? <span style=\"color: #000000;\">em que o podemos ajudar?<\/span><\/b><\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1566199753\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f20947-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"20947\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt\/wp-json\/wp\/v2\/pages\/20943#wpcf7-f20947-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/pt\/wp-json\/wp\/v2\/pages\/20943#wpcf7-f20947-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"20947\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f20947-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Nome completo<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> N\u00famero de encomenda<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-order\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-order\" \/><\/span> <\/label>\n<\/p>\n<p><label> Como \u00e9 que o podemos ajudar?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"concepto-atclientes\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"concepto-atclientes\"><option value=\"Atencion al Cliente\">Servi\u00e7o ao cliente<\/option><option value=\"Incidencia con transporte\">Incid\u00eancia com transporte<\/option><option value=\"Devolucion de articulo\">Devolu\u00e7\u00e3o de artigos<\/option><\/select><\/span> <\/label>\n<\/p>\n<p><label> Telefone<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-phone\" \/><\/span> <\/label>\n<\/p>\n<p><label> Correio eletr\u00f3nico<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Por favor, forne\u00e7a-nos todas as informa\u00e7\u00f5es necess\u00e1rias para o ajudarmos da melhor forma poss\u00edvel.<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"random-capital-quiz\"><label><span class=\"wpcf7-quiz-label\">5 + 4 =<\/span> <input size=\"40\" class=\"wpcf7-form-control wpcf7-quiz\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"random-capital-quiz\" \/><\/label><input type=\"hidden\" name=\"_wpcf7_quiz_answer_random-capital-quiz\" value=\"f551950dc26a10b94764c05a6050eb18\" \/><\/span>\n<\/p>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"terminos-condiciones\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"terminos-condiciones\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><small>Li e aceito <a href=\"https:\/\/behumax.com\/pt\/aviso-legal\/\" target=\"_blank\"> pol\u00edticas de privacidade<\/a> de Behumax<\/small><\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"pt\"\/><\/form>\n<\/div>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1695544346 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1346278828\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-equal\"  id=\"row-161468676\">\n\n\n\t<div id=\"col-1345576811\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-496107207\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-496107207 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h2><span class=\"ez-toc-section\" id=\"Gestion_de_incidencias\"><\/span><span style=\"color: #00aae7;\"><span style=\"font-size: 34.56px;\"><b>Gest\u00e3o <span style=\"color: #282828;\">de incidentes<\/span><\/b><\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Gerir os seus produtos e resolver problemas nunca foi t\u00e3o simples e r\u00e1pido com o <strong>Behumax<\/strong>. Desde o apoio t\u00e9cnico \u00e0 gest\u00e3o da garantia, devolu\u00e7\u00f5es, pe\u00e7as sobresselentes e repara\u00e7\u00e3o de produtos, tudo est\u00e1 ao seu alcance.<strong> r\u00e1pida e eficazmente.<\/strong><\/p>\n<a href=\"https:\/\/behumax.com\/pt\/sat-behumax\/\" class=\"button primary is-shade box-shadow-3 box-shadow-5-hover\" style=\"border-radius:5px;\">\n\t\t<span>apoio t\u00e9cnico<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2053915039\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_353529740\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"1020\" src=\"https:\/\/behumax.com\/wp-content\/uploads\/2024\/04\/20945577-2-1024x1024.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/behumax.com\/wp-content\/uploads\/2024\/04\/20945577-2-1024x1024.jpg 1024w, https:\/\/behumax.com\/wp-content\/uploads\/2024\/04\/20945577-2-300x300.jpg 300w, https:\/\/behumax.com\/wp-content\/uploads\/2024\/04\/20945577-2-scaled-100x100.jpg 100w, https:\/\/behumax.com\/wp-content\/uploads\/2024\/04\/20945577-2-scaled-600x600.jpg 600w, https:\/\/behumax.com\/wp-content\/uploads\/2024\/04\/20945577-2-150x150.jpg 150w, https:\/\/behumax.com\/wp-content\/uploads\/2024\/04\/20945577-2-768x768.jpg 768w, https:\/\/behumax.com\/wp-content\/uploads\/2024\/04\/20945577-2-1536x1536.jpg 1536w, https:\/\/behumax.com\/wp-content\/uploads\/2024\/04\/20945577-2-2048x2048.jpg 2048w, https:\/\/behumax.com\/wp-content\/uploads\/2024\/04\/20945577-2-60x60.jpg 60w, https:\/\/behumax.com\/wp-content\/uploads\/2024\/04\/20945577-2-90x90.jpg 90w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_353529740 {\n  width: 70%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1346278828 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20943","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Atenci\u00f3n al cliente | Behumax<\/title>\n<meta name=\"description\" content=\"Si necesites devolver un producto, solicitar repuestos, saber cual es el proceso de tu pedido. 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